SM Global knows that our reputation, as well as our customers’, is on the line every time we design, source, package or distribute a product. Accordingly, we are fully committed to quality and closely monitor products and processes every step of the way.
Suppliers are required to meet stringent criteria before becoming qualified SM Global sources and we maintain rigorous checkpoints from raw materials to delivered products. Our aim is to ensure fit, form and finish of products and packaging along with accuracy of accompanying information.
Verification methods range from 100% inspection and control to statistical sampling, depending upon the program and other circumstances. We take our quality commitment and its impact on your brand very seriously.